frequently asked questions

Got a few questions?

A deep clean is recommended for all first time cleaning by ZZZCLEAN. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. after the initial deep clean, most customers switch to a standard 2 hour clean.

You’ll want to head to your account page, and under settings select billing. In that section it’ll allow you to update billing, address of clean, and your current subscription

Please view your account page, Look under “Subscription” to see your next scheduled cleaning. Please remember if that day doesn’t work for you, you can always change it.

Yes, upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. If that occurs we’ll ask to either reschedule, or send a different cleaner.

Have more questions? Check more FAQs or Contact us